Member Scripts


Hi is _____ there?

Hi ___ This is _________ with AmeriPlan. How are you this ______?

I’m calling because you requested information about our Medical and Dental plans. Is this a good time for you?

Yes – Great! Did you have a moment to review the details about our plans in the email I sent you?

* Are you familiar with AmeriPlan® and how our plans work?



AmeriPlan® is ____ year old company and we are the largest discount provider in the nation today! We are not a traditional insurance company we are a discount benefits company. What that means to you is that there are no co-pays, deductibles, or limits. When you go to the dentist you just present your card and they will discount your bill by 50-85% on all services that a dentist does for you. And our plans do go into effect immediately, so if you were to get started today you would be able to go to the dentist today or first thing tomorrow.



Our plans can be used alone as your only form of health benefits, or if you have existing insurance, you can use your AmeriPlan benefits in conjunction with your insurance as a secondary for additional savings, also if your insurance falls short or may not cover a service at all. How is works is AmeriPlan has negotiated the fees directly with the providers and they have agreed to discount their services.

*Are you looking for general coverage or is there something specific you’re needing to have done?

**NOTE – If they need something specific done, go over the discount we offer for that procedure and help them locate providers.

**What is your zip code? I can check the providers in your area.



We have a Dental Plus plan that is $25/mo. A Med Plus plan for $25/mo. And also, our Deluxe plan that includes both Medical and Dental for $40/mo. All 3 plans cover everyone that is living in your house, related or not. Our Dental and Deluxe plan gives you Vision, Prescription & Chiropractic discounts at no extra cost to you.



Our members save up to 88%. With anything hospital related like surgeries, maternity, ER, hospital stays, etc. the average discount over the past few years has been 86%. AmeriPlan can also go back and reduce previous hospital bills that a person may have had prior to joining AmeriPlan.



With our Ancillary services like MRI's, CT Scans, blood work, etc., our members save up to 88%.

With our telemedicine benefit, a visit is just $25 and that is such a great benefit, especially if you have kids. You have 24/7 access to a board-certified physician for diagnosis, treatment advice and even to fill a prescription.



With our Dental plan, our members save up to 80% on all dental services from a regular cleaning all the way up to full dentures. With the preventive services like cleanings, xrays, exams, our member save roughly 80%. With the more tedious services like root canals, crowns, extractions, braces, our members save between 25-50%.

With our Vision, our members save up to 60% on all eye services including exams, contacts, frames, lenses, Lasik eye surgery. Etc.

With our prescription, our members save between 25-50% at the pharmacy and up to 80% using our mail order program.

And finally, with our Chiropractic, our members save about 50% and the first visit is free.



*Do you have any questions about the plans or a specific discount?



*Do you feel these benefits will be something that would benefit your family?



Great! Which plan sounds like it would be the best fit for you and your family?



Ok great! Let’s go ahead and get you covered so you can start saving, All I need is a little information



Start taking their information:

Name,

Address,

Phone #,

DOB

Household members name and DOB

E-mail



We do have a one-time $20 application fee, ($30 if they are getting Deluxe plans.)



(First Name), so your first payment will be $_____, and $_____ every month thereafter.



How would you like to take care of the $_______?



Credit Card, Debit Card Take their payment info.



Ok (First Name), you will receive a copy of your application via your e-mail, so if you need to go to the dentist or pick up a prescription before your cards arrive just take that application with you and they will know what to do.



You will get your packet in 10-14 business days, and there'll be a toll-free number to customer service in with it, but I want to give you my personal contact.



Now inside your booklet there will be a list of all providers in your area for you to choose from. Do you have any questions that I can answer for you?

 _________________________________________________________________________

You can use the below part of this script for more in details information.

Now because you do receive Vision, Prescription & Chiropractic benefits with the plan, do you have any questions about the discounts included in those benefits?



Vision, there are MORE THAN 12,000 OPTICAL PROVIDERS NATIONWIDE, including most national chains, such as Lens Crafters, Pearle Vision and JC Penney. SAVE UP TO 60% on all frames, lenses, tints, scratch-resistant coatings and ultraviolet protection. Save up to 20% on contact lenses (excluding disposables) at participating locations. SAVE UP TO 55% on ophthalmology eye exams and surgery (including LASIK) with certain providers in selected markets. SPECIAL SAVINGS ON CONTACT LENSES. Save up to 40% including daily wear, extended wear, disposable, tinted, bifocals and gas permeable.



Did you have a specific question about a VISION plan?



PRESCRIPTION plan we save you up to 25% off of Name Brand drugs up to 50% off of Generic drugs and you can go to Wal-Mart, Walgreens, CVS, Rite Aid. Kmart, Target.  All major pharmacies accept our plan. IF you or anyone in your home takes a DRUG on a REGULAR BASIS, you can order on our MAIL ORDER program and save up to 70% and we mail it right to your home.



Chiropractic Plan. There are MORE THAN 7,500 PARTICIPATING DOCTORS in our chiropractic network. FREE INITIAL CONSULTATION. 50% SAVINGS on diagnostic services. 50% SAVINGS on required x-rays. 30% SAVINGS on treatment and most other services. UNLIMITED ACCESS TO CARE with no limits on the number of visits. Insurance only covers at the most 24 visits a year. ALL CHIROPRACTORS’ CREDENTIALS are carefully verified. TOLL-FREE NUMBER to help you find participating locations.

_________________



As you acquire this information if they should stop you and say, "I am not ready to do this now" or "I want to go to the web site" or "let me talk it over with my spouse"

Always remain positive and supportive, say "Great" "No Problem" "I understand" and then continue with either



"Okay, when would you like for me to process your membership information?" Get a date and then continue – "Okay will you be using CC Debit etc. and get the info and tell them you will process then and give them your contact info along with the 1-800 number.



If they still want to review the info and or talk with spouse, again be positive and confirm a follow-up call for either later that day or the following day. If they are serious they will tell you if it is to be later in the week.



I remind them that the company has a 30-day Money Back Guarantee for all new members. If they are not satisfied with the service, they can request they’re monthly premium back within the first 30 days. They are then obligated to mail back the card (s) and Membership booklet.

____________


After you have received all the information or have scheduled your follow-up, always ask for REFERRALS!!!



"Do you happen to know of anyone else who can also benefit from the savings and having an affordable plan for themselves and or their household?"



Offer to call them on their behalf!

You will receive your AmeriPlan® Cards in 10-14 business days. You will also receive a Membership Information Guide on how to use the plan, and a list of dental providers and specialists in your state. There are toll free 800-647-8421 telephone numbers for customer service on the back of your cards if you have any questions.

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